Service Benefits

With unlimited remote and onsite support; you will also recieve the following benefits

  • Access to your business applications and data anywhere with an internet connection.
  • Connections are secure and encrypted.
  • Flexible, monthly plans for each user starting at $300/month
    Setting up a new user is quick, easy and painless.
  • Includes Sierra Associates business saving disaster recovery/ business continuity service - TotalRecovery.
  • Check your email online while on the road or at a kiosk with Outlook Web Access
  • Compatible with Windows Mobile smart phones with ActiveSync: Blackberry support also available.
  • Includes Sierra Associates Managed IT Service, Total IT Care for complete support coverage.
  • Workstations and Laptops are available upon request for an additional monthly fee.

Your Office... Anytime, Anywhere with TotalConnect

Total IT Care

Your companies applications and data are important to your business’ success. What happens if your server goes down and no one is able to work? How much business would you lose and your competitors gain? Small business owners need high availability and secure systems typically used in enterprise environments. This usually involves the following:

  • Multiple servers in a high availability configuration located at a remote location
  • Centralized storage
  • High speed business class internet connections at the office and remote location
  • Secure remote access, typically a VPN or terminal services
  • Disaster recovery plan, off site backup storage
  • Administration and management of these systems
  • Security, AntiVirus and Firewalls to protect these systems

How do you acheive this without breaking the bank?

TotalConnect IT Hosting Service

With TotalConnect Sierra Associates can provide all of the above and with no high upfront investment. TotalConnect will consist of full network device management and support, full server/desktop lifecycle management, asset management, application compliance, full IT infrastructure hosted at Sierra Associates data center, and secure remote connectivity.

  • Infrastructure and software - With TotalConnect you recieve your own secure network and servers hosted at our Data Center. We provide all Windows server software, Office 2003, Exchange 2003 and Citrix for remote access. **Workstations and desktops can be provided for a low additional monthly fee.
  • Total IT Care - With TotalConnect you will also recieve Sierra Associates Total IT Care managed IT service for all employees and servers.
  • TotalRecovery - All TotalConnect customers will recieve Sierra Associates TotalRecovery disaster recovery/business continuity service.

Click here for our PDF brochure!